Who it suits
A marketplace on Ensi can operate across any industry and serve any business processes. Today, marketplaces developed on Ensi have proven themselves in several sectors:
Grocery and household goods
Digital goods
Automotive products
Real estate and hotels
Department stores
Capabilities
Any combination of logistics, storage, operating models with sellers
There are two main operating models with sellers available: FBO and FBS.
FBO (Fulfillment by Operator)
The seller delivers a batch of goods to the marketplace warehouse. They are then sold as the marketplace’s own goods. The marketplace is responsible for the operational activities related to the storage and packaging of goods, as well as the processing and delivery of orders.
FBS (Fulfillment by Seller)
Storage of goods, order processing and packaging of goods are the responsibility of the seller. The seller delivers the order to the reception point or hands it over to the marketplace courier. The marketplace only provides the last mile.
Ensi can build any customised process and create its own operating model with many combinations to take into account e-com individual features.
Commission
The administrator sets a common commission for sellers or assigns a unique commission for each seller. Specific conditions can be assigned to product categories and brands.
Commission percentage can be bound to the seller’s rating or other KPIs.
Commission percentage can be bound to the seller’s rating or other KPIs.
Logistics
The solution organises the delivery of goods to the customer, manages logistics between the seller and the marketplace, runs its own courier service and external logistics operators.
Pickup of goods from the seller’s warehouse
Consolidation at distribution centres
Order tracking
Product content
The Ensi PIM service is responsible for editing and storing product content. The information includes descriptions, characteristics, media files, brands, categories and other data required by the business.
Marketplace employees, sellers, content managers and other users work with the service.
PIM supports batch upload and download of product content via files or API.
Marketplace employees, sellers, content managers and other users work with the service.
PIM supports batch upload and download of product content via files or API.
Marketing and recommendations
Discounts
Creating fixed discounts on products, categories and brands.
Promo codes
Discounts applied when a customer enters a code.
Points
Bonus points are accrued to the customer’s personal account for actions on the storefront.
Bundles
Complementary products are grouped together and sold at a special price.
Smart search
The solution provides search based on morphology and synonyms. The search prompts, corrects errors and sorts the results taking into account ranking factors.
It works in any interface: on the storefront, in the management system, in the kiosk, and in the mobile application.
It works in any interface: on the storefront, in the management system, in the kiosk, and in the mobile application.
Content management
Visual marketing
Managing marketing banners in different storefronts parts.
Creating lendings
Promotional page builder with ready-made blocks and product selections.
Search Engine Optimisation
A set of necessary functions for SEO optimisation, including templates to automate the process.
Menu and navigation
Adding items or links, structuring and sorting.
Other capabilities
Product recommendations
Setting product recommendations, predicting customer actions to increase the average check.
Reviews and questions
Collecting reviews about the marketplace, products, sellers. Ratings building.
Feed management
Studying order analytics to identify problems and possible growth points.
Multilanguage
Supporting multiple languages in storefronts and management interfaces.
Role Builder
Ensi provides simultaneous work in the system for content managers, SEO specialists, administrators, managers, warehouse staff and organisation owners.
Flexible configurator of access rights to functionality enables creating any roles.
Flexible configurator of access rights to functionality enables creating any roles.
Benefits
Customisable to your business processesOur goal is to provide a tool to serve your current business processes without reconfiguring them.
Built on a service architectureThe solution consists of several weakly connected services, each of which can be upgraded or replaced.
Vendor-independentOpen source code and free licence enable vendor-independence and development of IT competences within the company.
On-premise solutionDeployed on the customer’s own server hardware.
Where to begin implementation
Recruit a team or contact an integrator
Establish business requirements
Determine a clear MVP
Ensi solutions can be implemented independently or with an integrator. Specialists are provided with resources: documentation, repositories, basic functional requirements.
